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Consulting Services
Our Consulting team works with you to expand your vision of your business activities. With defined deliverables, we enable new insights and identify opportunities by integrating our experiences interacting with your customers with our knowledge of your business.

Our Consulting Services consist of industry experts focused on defining root causes and solutions to issues, with an eye for opportunities to integrate Inspyre’s services to reduce your costs, increase your value, and ensure that all of your customer and process activities are aligned to your strategic direction. Our consulting teams will:
  • Map your value streams to identify processes that are not aligned to the value your product or service delivers to your customers, and to define opportunities to improve the delivery of your product or service
  • Define opportunities to integrate customer input into your plans for product or service enhancements
  • Ensure that the quality of all of your processes are aligned to the quality your customers expect and value
  • Align costs to the value of your product or service to eliminate non-value activities and maximize the contribution of required activities
  • Develop integrated solutions and operating models that reduce your costs, increase your bandwidth, and leverage your core capabilities
  • Define reporting structures and metrics focused in key areas aligned to continuously add value to your customers
  • Provide project management on key initiatives to ensure time, cost, and quality targets are met

Our Consulting team partners with our service teams and functional group leaders to ensure that on-going operating expertise and functional areas of expertise are integrated into our business solutions. This team is focused on providing actionable and measurable solutions to business problems that are realistic and achievable as defined by resources responsible for meeting those achievements. Our Consulting team has experience and skills in:
  • Root cause analysis and problem-solving techniques
  • Facilitation skills and team building
  • Value stream and process mapping
  • Written, verbal, and presentation communications skills
  • Business analysis

Our team brings experience garnered through the successful implementation and management of hundreds of customer-centric programs over the past 15 years. Our team provides ongoing support after programs are implemented to ensure that both short-term and long-term objectives are met.

The Consulting team is able to engage all of the expertise of Inspyre’s resources to work collaboratively with your internal experts to define solutions and integrate programs that improve costs, value, and profitability.

Our Consulting Services enable you to:

  1. Integrate Customer Service, Customer Support, Product Support, Backoffice Admin, and Sales & Marketing processes to enhance the value of your customers through every interaction

  2. Align customer and product or service activities to your product or service value stream

  3. Reduce costs and increase market share through enhanced services, streamlined processes, and initiatives driven by the Voice of Your Customer
Copyright 2009 by INSPYRE SOLUTIONS INC.
NORTH AMERICAN SALES DIVISION

1600-363 Broadway Avenue
Winnipeg, MB R3C 3N9
CANADA

10540 Angeton Ct.
San Diego, CA 92126
UNITED STATES

Phone: 1 (204) 934-1900
Toll Free: 1 (866) 230-5007
E-mail: sales.info@inspyresolutions.com